Visa

Please share ONE unique parent-friendly workplace initiative that your organization is particularly proud of and has made the biggest impact on your employees.

Driven by our purpose to uplift everyone, everywhere by being the best way to pay and be paid, we recognize many of our employees play the vital role of parent or carer in their families and communities and subsequently have significant responsibilities outside of the workplace.

The Parents & Carers Employee Resource Group provides a network for sharing knowledge and stories, enabling support, and cultivating community connections among current and prospective Parents and Carers, while advocating for initiatives and policies that help make Visa an inclusive place to work. With almost 300 subscribers in the first year alone, the ERG has held many successful events that have helped foster a sense of community amongst these individuals.

What are some of the business benefits (such as on retention, satisfaction, productivity. etc.) you have seen from being a parent-friendly workplace?

At Visa, we have seen multiple business benefits as result of being a parent-friendly workplace.

Improved Employee Retention: Our employees feel supported and heard when it comes to their personal lives and remain loyal to Visa as they feel part of a community.

Attracting Talent: Being a parent-friendly workplace makes Visa more attractive to potential employees, expanding the pool of talent.

Increased Employee Satisfaction: Employees feel their work-life balance is respected, especially with the family/personal care leave that is offered on top of annual leave and generous maternity and paternity leaves.

Diversity and Inclusion: Being a parent-friendly workplace promotes diversity and inclusion and bringing together different perspectives and ideas to improve innovation.

Increased Employee Engagement: Our employees feel supported in the roles both inside and outside of work and often show higher levels of engagement at work as a result.

You support your employees in special ways through your generous paternity leave policy and peer-led support groups. Please share real story(s) (anonymous if you prefer) where your employees have benefited from this support.

My name is Johannes from Visa Client Services. I was impressed by Visa’s commitment in supporting me and my family through recent major event of becoming a father to our third child. It demonstrated to me how Visa values us employees and our well-being. I appreciate my line manager and People Team’s enthusiasm and support after announcing the news.

I found the People team tools, i.e., Paternity Leave Guide and Check list particularly helpful and they helped me plan for handover, prepare for baby, and return to work after paternity breaks.

I am grateful for the generous 14 weeks of paid paternity leave which I scheduled in blocks throughout the first year after our daughter’s birthday. This time has helped me balance my family needs whilst being offered the same opportunities as other staff members for career development, training, and promotion. This paid paternity leave comes in addition to the 30 working days of annual leave. I am also grateful to receive a baby bonus as a gift from Visa to my family.